Returns & Exchanges
At Kirschon, we want you to be completely satisfied with your home decor and furniture selections. If a piece doesn't perfectly fit your space, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer concierge team with your order number and details of the items you wish to return to receive your Return Authorization.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring all protective materials are in place to prevent damage during transit.
- 3.Ship to Kirschon
Affix the provided shipping label to your package and drop it off at an authorized carrier location or schedule a pickup for larger furniture pieces.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.